Order

Mein Wunschartikel ist leider ausverkauft - Was kann ich tun?

Sollte Ihr Wunschartikel gerade ausverkauft sein, können Sie die Funktion "Benachrichtigen, wenn verfügbar" nutzen oder den Kundenservice kontaktieren. 

How do I find a GANTER shop near me?

How do I find the right product?

If you are looking for the right GANTER shoe for you, you can first find inspiration on our highlights pages and in the blog.

If you are looking for a specific model, you can use the search function at the top right. Our shoes are also sorted by shoe type and can be filtered according to important criteria such as shoe size or colour.

Which shoe size and width is the right one?

For you to feel really comfortable in your GANTER shoes, they have to fit properly. We are happy to help you with this - read more.

How do I cancel my order?

If you change your mind after placing an order and wish to cancel it, please contact customer service.
As long as the goods have not yet left the logistics centre, the order can be cancelled.

How high are the shipping costs?

We offer our customers free delivery within Germany and Austria.

What is a guest order?

If you do not wish to register, you can also place an order without logging in. This eliminates the registration procedure and allows you to process your order more quickly. Registration offers you the following advantages:

• Shipment tracking

• Overview of your orders

• Save multiple shipping and billing addresses

Wie kann ich mich benachrichtigen lassen, wenn mein Wunschartikel wieder verfügbar ist?

How can I order?